Return & Refund Policy

RETURN & REFUND POLICY 

Return & Refund Policy

We want you to feel confident when shopping with BuddyTalk™. If something isn’t right, we’re here to help.

30-Day Satisfaction Guarantee

If you’re not satisfied with your purchase, you may request a return or exchange within 30 days of delivery.

To be eligible:

  • Item must be in original condition

  • All accessories included

  • Packaging in reasonable condition

Email our support team to begin the process.

Returns

To start a return, email:

support@buddytalk.store

Include:

  • Order number

  • Full name

  • Reason for return

Our team will provide the return instructions and return address.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Exchanges for Defective or Damaged Items

If your item arrives damaged or defective, we will replace it at no cost to you.

Please send a photo or short video showing the issue to speed up the process.

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method.
Refunds typically appear within 3–7 business days depending on your bank.

Need Help?

Contact us anytime:

support@buddytalk.store